Who are we?
Embrace Access is a community capacity building service, specialising in communication access. We're a powerful pairing of people with communication disability and speech pathologists, providing evidence-based training and best-practice resources to Australian businesses committed to access and inclusion.
Our mission
We think every Australian, "disabled" or not, should have the opportunity to access information and services they need. Our mission is to give Australian organisations the confidence to embrace access, and the drive to connect with Australians with communication disabilities. We strive to teach organisations that being inclusive is easy and endlessly rewarding.
Our difference
We use speech pathology best-practice to help organisations be truly communication accessible. We're a team of advisors with communication disabilities and speech pathologists. Through training, focus groups and user testing, we bring access solutions to businesses ensuring people with disabilities enjoy equal access to goods and services.
Ruby Yee, Director
Ruby is a certified practising speech pathologist who believes in autonomy for people with communication disability.
Ruby's work began in 2017 with Scope's award-winning Communication Access service, teaching inclusive practice to Australia's leading providers across transport, utilities, sports and recreation, essential services, banking and finance, non-profit and government sectors.
As a firm believer in evidence-based practice, Ruby co-authored academic research in 2019 revealing how staff training can help people with communication disability to speak up about abuse and neglect.
From 2021-2023, Ruby led Scope's Accessible Information service through national expansion, helping a growing number of Australian businesses publish Easy Read and plain language for their customers.
With additional tertiary qualifications in education and psychology, Ruby's mission is to build the capacity of others, shift attitudes, and spread communication disability confidence.
Ruby founded Embrace Access to challenge how we see communication disability. Rather than changing the 'disabled' person, Embrace Access changes the environment—ensuring communication partners respect difference, and adapt confidently to meet diverse customer needs.