Communication Access Training
Inclusive communication training and tools
In this training, you'll learn to become a more inclusive and accessible communicator. This training improves staff communication across phone, email and face-to-face interactions.
​
Support people with a range of communication disabilities to:
-
participate in your programs
-
understand your products
-
find and use your services
-
feel included.
Use inclusive disability language and terminology
Become a more accessible conversation partner
Write better emails with Easy Read and plain language
Make your meetings communication accessible
Apply accessible communication in your role.
Understand
communication disability
Understand the different types of communication disabilities. Learn to overcome communication access barriers for different groups, including people with intellectual and cognitive disability, dementia, cultural and linguistic diversity (CALD), physical disabilities including cerebral palsy and neurodivergent populations, including people with autism.​
Accessible communication in practice
Learn to speak and write in a way that people with communication disabilities can understand. By learning to apply accessible communication skills, you can reduce frustration, and promote inclusion for diverse Australians including people with disability, CALD backgrounds and cognitive disabilities associated with aging and neurodivergence.
Tools to support communication
Our certified practising speech pathologists will teach you to help individuals with communication disability to get their message across effectively. You'll learn to adapt to different communication needs – respecting a person's communication preferences. This reduces frustration and better engages diverse groups in your programs, products and services.
Create a culture of
good communication
Everyone has a right to communicate in ways that work for them. Australian laws like the Disability Discrimination Act protect this right. By embracing diverse communication needs, your organisation meets its legal obligations, builds trust with customer and employees alike, and boosts performance and outcomes through genuine inclusion.
Train your team
Our subject matter experts train Australian organisations to be communication accessible. We're speech pathologists and people with communication disability delivering practical and engaging training workshops online and in person.
Free resources
'I enjoyed the training immensely, it was interesting, engaging, varied, well paced & in a supportive environment. The presenter was excellent, knowledgeable, confident, patient & caring. I enjoyed the activities. I learnt new skills.'
Meera Anderson - Local Area Coordinator
Settlement Services International (SSI)
Jonathan
Embrace Access trainer