Welcome all communicators
In this training, you'll learn accessible strategies for communication across phone, email and face-to-face interactions.
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Support people with a range of communication disabilities to:
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participate in your programs
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understand your products
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find and use your services
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feel included.
Be an accessible communicator.
Understand
communication disability
Understand the different types of communication disabilities. Learn to overcome communication access barriers for different groups, including people with intellectual and cognitive disability, dementia, cultural and linguistic diversity (CALD), physical disabilities including cerebral palsy and neurodivergent populations, including people with autism.​
Make communication easy for everyone
Learn to speak and write in a way that people with communication disabilities can understand. By learning to apply accessible communication skills, you can reduce frustration, and promote inclusion for diverse Australians including people with disability, CALD backgrounds and cognitive disabilities associated with aging and neurodivergence.
Engage diverse communicators
Our certified practising speech pathologists will teach you to help individuals with communication disability to get their message across effectively. You'll learn to adapt to different communication needs – respecting a person's communication preferences. This reduces frustration and better engages diverse groups in your programs, products and services.
Create a culture of
good communication
Everyone has a right to communicate in ways that work for them. Australian laws like the Disability Discrimination Act protect this right. By embracing diverse communication needs, your organisation meets its legal obligations, builds trust with customer and employees alike, and boosts performance and outcomes through genuine inclusion.
