Communication Access ensures your organisation is inclusive of people with disability and communication support needs. Removing physical barriers is only the beginning. At Embrace Access, we support teams to build confident, accessible communication through practical tools and training. This work helps ensure people with communication disability can engage with your services, information in ways that work for them.
Engage our team of Lived Experience Advisors to strengthen accessibility across your next project. We work with a diverse network of advisors who bring deep insight into communication disability and inclusive practice. Through co-design, usability testing and facilitated focus groups, we support organisations to develop programs, products and services that are genuinely accessible, respectful and informed by lived experience.
Social Scripts help organisations engage people with communication disabilities in programs, services and events. Originally developed for autistic people, Social Scripts (also known as social stories) are a widely used disability inclusion tool that explains what to expect before a new experience using clear, respectful and structured language. At Embrace Access, Social Scripts are developed using best-practice accessible communication and lived experience insight to support understanding.
We work with NDIS participants, families, and support coordinators to design and implement personalised AAC (augmentative and alternative communication). Our communication boards are tailored to each person's communication needs, lifestyle, and NDIS plan goals. Developed by Certified Practising Senior Speech Pathologists with first-hand experience supporting families on the National Disability Insurance Scheme.
About us
Embrace Access is a specialist Easy Read training and resource centre trusted by government, councils and organisations across Australia. Led by people with disability, experienced speech pathologists and lived experience advisors, our team sets the benchmark in co-designing high-quality Easy Read documents and supporting organisations to build confident, inclusive communication.
Learn more about Easy Read in Australia
Easy Read training
"This training far exceeded my expectations. It was clear, engaging, and highly practical. In a post-training survey, 100% of the team reported feeling “confident” or “very confident” in their ability to apply the Easy Read principles covered during the session."
Eden Keyer, Healthcare Diversity Coordinator at Eastern Health
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Making communication accessible
At Embrace Access, we help organisations become more inclusive for people with communication disability. Our work is shaped by Lived Experience Advisors. Meet the team here or explore more stories on our YouTube channel.
Who needs Easy Read?
In Australia, 44% of people have low English literacy (ABS, 2013).
Accessible information, including Easy Read, promotes the inclusion of:
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people with cognitive-communication differences
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people with mental health support needs
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culturally & linguistically diverse people
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seniors and people with Dementia
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people with intellectual disability
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people with learning disability
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many neurodivergent people
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many D/deaf people
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visual learners.
Accessible information is a human right.
What organisations say about our Easy Read services
Kirsty Kubik
Achieve Australia
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"I loved the training! Ruby is a lovely and incredible facilitator, and so articulate. The best thing was the hands on practice, easy read is very easy in theory, but it's so much harder than it appears (for me!) to keep things simple, with fewer words and letters. I could have learned the theory and gotten so little without the practice in session, but given the practice I feel like I have something tangible to take from the session."
Tim Wedding,
National Disability Insurance Agency
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"We are extremely happy with the process and the levels of communication between our Agency and Embrace Access. Ruby is an excellent communicator and is super responsive to feedback and also keeping to timeframes. This has meant that our projects have been delivered on time, and to a very high standard with minimal to no rework required."
Christina Parasyn
Tautua Human Development Program
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"I absolutely loved the training. It made sense. It was clear and provided such tailored useful tips to our work. The team at Tautua found it so useful and can see its relevance in every aspect of their work. "
Kristy Capper
Office for Disability, ACT Government
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"The training was brilliant and exceeded my expectations. I thought I had a good understanding and knowledge of the topic, but I learnt an incredible amount! Ruby delivered the training in an accessible and concise format allowing everyone to participate in a way they felt comfortable. I highly recommended this training and am so happy I completed it."
Nerida Sleaman
Australian Disability Network
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"I thoroughly enjoyed the sessions. The time flew by and Ruby was a fantastic teacher, I really enjoyed her style. I had some lightbulb moments that has changed the way I think about communication. Thanks so much Ruby! I will be recommending your training to everyone!"
Disability Advocacy New South Wales
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"After the training I feel confident to create these documents using knowledge I learnt. I am aware of publicly available resources, and the do's and dont's of Easy Read documents. The most practical and helpful external training I have been to in this industry."
Jeni Josefski
Paralympics Australia
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"Your Easy Read training was informative and engaging. I loved learning about this method of communication and can see how it will shape many of our comms pieces going forward. I wrote this quote down from the session 'It's about providing tools to allow more people to join the conversation.' This summed up Easy Read training perfectly for me. I'd highly recommend Embrace Access to anyone looking for Easy Read training."
Joe-Anne Kek-Pamenter
Griffith University
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"Thank you so much, Ruby, for a very informative and engaging course on creating Easy Read documents. I really appreciated your clear and approachable presentation style – it made the session easy to follow, and the format felt user-friendly and accessible."
Victoria Tanner
Glen Eira City Council
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"I thoroughly enjoyed your course Ruby, the information was relevant and applicable, I'll be recommending to my colleagues. Learnt a lot along the way and value you sharing the resources. Thank you."
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